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Privacy Policy

Last updated: 19 September 2026

Soma AI is operated by Novara Software (novarasoftware.ai) at somapro.app. This policy explains what we collect and why.

What we collect

  • Your name and phone number, so we can open your account without a password.
  • Messages you send to Soma AI, and Soma’s replies, so the product can work and history can be restored on your device.
  • Files you choose to upload (photos, PDF, text, Word) for a question.
  • Device kind and a device id, used to apply the free-message grant fairly.
  • Payment phone and transaction status when you buy extra messages.

How we use it

We use this data to run Soma AI, remember your balance, prevent abuse of the free tier, process M-Pesa top-ups, and improve the product. We do not sell your personal data.

Who can see it

Novara Software staff may access accounts to support you or operate the service. Model providers process the text you send so Soma can reply. Payment partners process the phone number you use to pay.

How long we keep it

Account and message history stay while your account is active. You can ask us to delete your account by writing to the contact below.

Contact

Novara Software · Arusha, Tanzania · hello@novarasoftware.ai · novarasoftware.ai

Kiswahili

Sera ya Faragha

Imesasishwa: 19 Septemba 2026

Soma AI inaendeshwa na Novara Software (novarasoftware.ai) kwenye somapro.app. Sera hii inaeleza tunachokusanya na kwa nini.

Tunachokusanya

  • Jina lako na namba ya simu, ili tufungue akaunti bila neno la siri.
  • Ujumbe unaotuma kwa Soma AI na majibu yake, ili huduma ifanye kazi na historia irudi kwenye kifaa chako.
  • Faili unazochagua kupakia (picha, PDF, maandishi, Word) kwa swali.
  • Aina ya kifaa na kitambulisho cha kifaa, ili ujumbe wa bure utolewe kwa haki.
  • Namba ya malipo na hali ya muamala unaponunua ujumbe zaidi.

Tunavyotumia

Tunatumia data hii kuendesha Soma AI, kukumbuka salio lako, kuzuia matumizi mabaya ya ujumbe wa bure, kushughulikia malipo ya M-Pesa, na kuboresha huduma. Hatuuzi data yako binafsi.

Nani anaweza kuona

Wafanyakazi wa Novara Software wanaweza kufungua akaunti kukusaidia au kuendesha huduma. Watoa huduma wa modeli huchakata maandishi unayotuma ili Soma ijibu. Washirika wa malipo huchakata namba unayolipia.

Muda wa kuhifadhi

Akaunti na historia ya ujumbe hubaki akaunti yako ikiwa hai. Unaweza kuomba kufuta akaunti kwa kuandika anwani iliyo hapa chini.

Mawasiliano

Novara Software · Arusha, Tanzania · hello@novarasoftware.ai · novarasoftware.ai

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